The people here are professional, courteous, and excellent at explaining repair needs and options to me when I have car problems. Recently I took my car to a chain place for an oil change (big mistake!), which resulted in having to get my car towed off the expressway at 11:00 at night. The guys here quickly got my car fixed and cleaned up from that mess, and then Chris went radically above-and-beyond by calling the oil change shop to tell them that they should pay for the repairs since it was caused by their bad work. I will always take my car to Scott Sherman from now on!